WE ONLY SHIP CBD PRODUCTS

All products have been tested by a third party lab and are compliant with the 2018 Hemp farming Act. A COA (Certificate of Analysis) will be included with each order.

Domestic Shipping Policy

Thank you for visiting and shopping at www.queenpens.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
USPS Standard	3-5 business days	Free
USPS Two Days	2 business days	$12.95
USPS Overnight *	1-2 business days	$29.95

* Overnight delivery is only available for orders with delivery addresses within the continental United States.

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

www.queenpens.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Transit time for these orders are 2-4 weeks.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

QueenPens.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Queenpens.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

We do not offer returns. Refunds are subject to approval based on the claim.

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act requires this notice.

Privacy Policy & Terms of Use

Please take the time to read the full privacy policy & terms of use. You consent to the data collection, use, disclosure and storage practices described in this privacy policy and terms of use when you use any of our Services (as described below), including when you access any content or videos.

Thank you for visiting this website, a digital service presented to you by QueenPen (“QueenPen”, “we” or “us”). Your privacy is important to us. As such, we provide this Privacy Policy & Terms of Use (“Privacy Policy & Terms of Use”) explaining our online information practices and the choices you can make about the way your information is collected and used by this digital service and among QueenPens network of affiliated and operated digital services, which includes any online or mobile websites, applications or digital services owned, operated or offered by, on behalf of, or in conjunction with QueenPen , including any online or mobile website, application or digital service installation through which this Privacy Policy & Terms of Use appears (each a “Service,” collectively the “Services”). “Users” are persons that use the Services.

I. Updates & Effective Date
From time to time, we may update this Privacy Policy & Terms of Use. We will notify you about material changes by either sending an email message to the email address you most recently provided to us or by prominently posting a notice on our Service. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it. The Privacy Policy & Terms of Use posted on this Service was updated on March 27, 2018.

II. The Information
We receive information that is directly provided to us, such as personal information you provide when you visit the Services, and information that is passively or automatically collected from you, such as anonymous information collected from your browser or device. In this Privacy Policy & Terms of Use, we refer to all of this as the “Information.”

1. Information You Provide To Us.
At some Services, you can register, order products, enter contests, vote in polls or otherwise express an opinion, subscribe to one of our services such as our online newsletters or text message alerts, or participate in one of our online forums or communities. In the course of these various offerings, we often seek to collect from you various forms of information, such as name, address, e-mail address, telephone number, fax number and credit card information. At some Services, you may also be able to submit Information about other people. For example, you might submit a person’s name and e-mail address to send an electronic greeting card and, if you order a gift online and want it sent directly to the recipient, you might submit the recipient’s name and address. This Information may include, for instance, a recipient’s name, address, e-mail address, and telephone number.

WE DO NOT SELL OR SHARE YOUR INFORMATION!